Support & Training
We are here for you
For website support, Get Help at the Service Portal or contact OIT's Support and Operations Center at 8-HELP or helpdesk@princeton.edu.
To request work on an existing website, complete the work request form.
Need a new website and not sure which option is right for you? See a full list of website solutions and email us if you'd like to talk further webservices@princeton.edu.
To participate in the University website conversation, join us for our monthly Website Wednesday meetings.
Academic and Administrative
Princeton Site Builder & Drupal Custom
- Online Documentation & Release Notes : Custom site documentation provided by WDS via email
- Remote Support: Sign up via WASE to reserve a time slot for a Zoom session with a WDS staff member during office hours. Specify the reason for your appointment so that we can have the appropriate staff member present.
- Terms of Service
Drupal Templates Mailing List
Drupal-Templates Mailing List is used by WDS staff to make announcements on platform updates to administrative and technical contacts of Template Sites. To join the Drupal Templates list, send an email to listserv@princeton.edu with "JOIN DRUPAL-TEMPLATES" in the body of the email and leave the subject blank.
Drupal Custom Mailing List
Drupal-Custom Mailing List is used by WDS staff to make infrequent system announcements to Custom Website admin and tech contacts. To join the list, send an email to listserv@princeton.edu with "JOIN DRUPAL-CUSTOM" in the body of the email and leave the subject blank.
Drupal Support Mailing List
Use this mailing list to ask the Princeton Drupal community general questions about Drupal. The Drupal Support list is verbose and contains questions, suggestions, and support from all members of Princeton's Drupal community. To join the Drupal Support list, send an email to listserv@princeton.edu with "JOIN DRUPAL-SUPPORT" in the body of the email and leave the subject blank.
Drupal Announce Mailing List
Drupal-Announce Mailing List is used by WDS staff to make infrequent announcements to Template and Custom Website admin and tech contacts regarding general Drupal information. To join the Drupal Templates list, send an email to listserv@princeton.edu with "JOIN DRUPAL-ANNOUNCE" in the body of the email and leave the subject blank.
Website Wednesday, Lunch & Learn
Website Wednesday meetings are held one Wednesday per month. The format consists of both presentations and roundtable discussions, followed by 30 minutes of one-on-one consultations with a WDS staff member. Meeting notifications are provided via the Website Wednesday Timeline Group. To join the group, please email webservices@princeton.edu
WDS@Work Newsletter
The WDS@Work digital newsletter is shared monthly throughout the academic year. Our newsletter highlights Website Wednesday talks, key updates or features to our Drupal template system, upcoming Drupal training, and other important information about our work around campus and the sites we are building together to make an impact. Website Wednesday attendees are subscribed to this newsletter automatically. To join the group, please email webservices@princeton.edu
Beyond Princeton
Participate in the Central NJ Drupal Meetup, which is the local Drupal Group. The meetup is intended to bring together University and community members interested in building and strengthening the Drupal community. Participants in the meetup discuss recent and exciting Drupal-related news, present interesting topics, and share knowledge.
Go to Drupal.org for world wide Drupal resources. The Drupal Community on Slack is an active resource with a number of topical channels.