Support
We support our centrally-run content management systems and their standard features at no charge. Support for custom systems, special features, or website customizations are deemed fee-for-service work.
Need a new website and not sure which option is right for you? See a full list of website solutions and email us at [email protected] if you'd like to talk further.
Submit a Support Request
Please provide as much information as you can so we can help you. URLs, browser, and steps to recreate the problem are appreciated.
- Submit a support request in the Princeton Service Portal
- Email [email protected]
- Call OIT's Service Desk at 609-258-4357 (8-HELP)
- Request work on an existing website using the work request form
Sign up for Remote Support
Reserve a time slot for a Zoom session with a WDS staff member. Specify the reason for your appointment so that we have the appropriate staff member join you. Sign up via Bookings
Documentation
Training Classes
Classes are listed on the Events & Training pages as they become available.
Website Wednesday & Newsletter
Website Wednesday meetings are held one Wednesday per month during the academic year. The format consists of presentations, followed by 30 minutes of informal discussion and support.
After the meeting, you will receive the WDS@Work digital newsletter. The newsletter highlights Website Wednesday talks, new Site Builder features, upcoming training classes, and other important information about our work around campus.
Subscribe
Princeton Site Builder Mailing List
The Princeton Site Builder email list ([email protected]) includes announcements about platform updates sent by WDS staff.
To join the list, send an email to [email protected] with "JOIN SITEBUILDER-VER2" in the body of the email and leave the subject blank.
Drupal Support Mailing List
Use this mailing list to ask the Princeton Drupal community general questions about Drupal. The Drupal Support list is verbose and contains questions, suggestions, and support from all members of Princeton's Drupal community. To join the Drupal Support list, send an email to [email protected] with "JOIN DRUPAL-SUPPORT" in the body of the email and leave the subject blank.
Join the larger Drupal Community
Participate in the Central NJ Drupal Meetup, which is the local Drupal Group. The meetup is intended to bring together University and community members interested in building and strengthening the Drupal community. Participants in the meetup discuss recent and exciting Drupal-related news, present interesting topics, and share knowledge.
Go to Drupal.org for world wide Drupal resources. The Drupal Community on Slack is an active resource with a number of topical channels.